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Petar Ojdrovic
by Petar Ojdrovic
on June 04, 2026

Guest data is the difference between running on data and running on hope Most hospitality operators want the same thing: a fuller calendar, stronger direct bookings, and more revenue from the guests ...

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How to use guest data to improve direct bookings

How to Market Budget and Micro-Hotel Properties Effectively

How to Generate Fresh Marketing Ideas for Your Rental Properties

How Independent Operators Can Compete with Luxury Hotel Brands

Why Successful Operators Never Stop Innovating

How to Test a New Guest Experience Without Risking Your Brand

Which Marketing Channels Should Vacation Rental Operators Test First?

How Often Should You Email Your Short-Term Rental Guests?

Bold Hospitality: Why Playing It Safe Is the Riskiest Move You Can Make

Your chat widget is now a guest mini-app

How Unified Guest Data Improves Marketing Results for Short-Term Rentals

What Makes AI-Powered Guest Messaging More Effective Than Template-Based Emails

How to Segment Guests Effectively for Targeted Short-Term Rental Marketing

What Guest Data Points Matter Most for Driving Repeat Bookings

How Short-Term Rental Operators Can Compete With Hotel Loyalty Programs

Guest Communications Is a Profit Center. Stop Treating It Like a Cost Center.

What Marketing Tasks Can Be Fully Automated for Short-Term Rental Operators

How to Measure the ROI of AI-Powered Marketing for Short-Term Rentals

Growth in a Box: How the Right Software Gives STR Operators a Marketing Team

WhatsApp + Yada: meet your guests where they already are.

The OTA Escape Plan: How to Stop Renting Your Guest Relationships and Start Owning Them

The Missing Revenue Layer: Why Short-Term Rental Operators Are Leaving 12% of Their Bookings on the Floor

How to Get Guests to Click Links in Post-Stay Text Messages

How to Send Pre-Arrival Instructions Guests Will Actually Read

How to Increase Engagement with Loyalty Program Offers

Why Email Campaigns Have Low Click-Through Rates (and What to Do About It)

How to Get Past Guests to Follow Your Property on Social Media

The Messaging Upgrade Nobody Told You About

How to Activate Your Guest List for Direct Bookings

Collecting Guest Contact Information from Platform Bookings

Cold Traffic vs. Guest List: Where to Start Your Marketing

Personalizing Guest Marketing Messages at Scale

Why Marketing Should Be a CEO-Level Priority

Are Loyalty Programs Worth It for Vacation Rentals

Why Your Guest List Is Your Most Valuable Marketing Asset

How to Turn OTA Guests Into Loyalty Members

Building a Direct Booking Website for Your Vacation Rental (Without Starting From Scratch)

What Rewards Should I Offer in My Short-Term Rental Loyalty Program?

How Often Should I Email My Past Guests About Loyalty Points?

Should I Run a Loyalty Program If My Property Is a Once-in-a-Lifetime Destination?

Why Do Loyalty Points Work Better Than Just Offering Discounts?

How Do I Get Started With a Loyalty Program for My Vacation Rental?

The Loyalty Loop: Activating Your Database for Direct Bookings

Pre-Arrival Email Collection for Short-Term Rentals

Signals: A Smarter Way to Fill Open Nights and Drive Direct Bookings

Turning Raw Email Data Into Repeat Bookings

How B2 Vacations Generated $70K+ in Direct Bookings from Past Guests (Without OTAs)

In-Stay Email Collection That Feels Hospitable

Email Warm-Up Strategy for STR Operators

The Email Gap Between Hotels and Short-Term Rentals

Capturing Guest Emails: From 5% Repeat Rate to Scalable Growth

How to Make Guest Marketing Feel Personal, Not Generic

How to Personalize Guest Marketing at Scale

When to Use SMS and WhatsApp for Guest Marketing

What Content Actually Drives Repeat Bookings from Past Guests

How to Keep Guest Emails Out of the Promotions Folder

Beyond the Inbox: SMS, Email, and the New Rules of Guest Engagement

Should You Use Your Personal Name or Brand Name in Guest Emails?

How Long Does It Take to See Results from Direct Booking Campaigns?

What to Look for in a Short-Term Rental Marketing Tool

What Guest Data Should You Collect at Check-In?

How Often Should You Back Up Your STR Guest Data?

The Data Bottleneck: Why Broken Integrations Are Killing Your Results

Writing a Job Description for Guest Services with Sales Responsibilities

Training Your VAs to Handle Direct Booking Sales Conversations

Adding Performance Bonuses for Guest Services Direct Bookings

Prioritizing Sales Inquiries Over Routine Support in Guest Services

Automating Low-Value Guest Questions to Free Up Your Team

Your Guest Services Team Should Be Selling, Not Just Answering FAQs

The Case Against Charging for Early Check-In and Late Checkout

Using the Billboard Effect to Build Your STR Brand on OTAs

How to Create Personalized Video Messages for STR Guests

How to Use QR Codes to Capture Guest Information for Your STR

How to Set Premium Pricing for Your STR with Confidence

Getting Started with Guest Texting for Your STR

How to Master Direct Bookings and Off-Season Growth with Event-Driven Marketing

Event-Driven Marketing to Fill Your Off-Season Calendar

Why Is Above-the-Line Growth More Important Than Below-the-Line Efficiency in a Short-Term Rental Business?

What Guest Messages Should AI Handle Versus a Human in a Short-Term Rental?

What Does a Good Marketing Automation Setup Look Like for a Short-Term Rental Business?

Why Can't You Fully Automate Short-Term Rental Operations the Way You Can Automate Marketing?

How Long Should It Take to Send a Marketing Campaign to Past Guests?

What It Takes to Automate Your STR Business: Above the Line and Below the Line

The Math of Modern Hospitality: Why a $50 Early Check-in Fee Costs You $5,000

How to Bypass the Airbnb VOIP Phone Alias Changes

Spam vs. Connection: Navigating the Legality and Ethics of Direct Guest Marketing

Solving the "Franken-Stack" Trap: Escaping the $3,500 STR Tech Debt

Why Your Direct Booking Website is a Relationship Funnel, Not Just a Checkout

Building a Guest Database That Actually Grows Your Business

Moving from Wi-Fi Gates to "Digital Concierge" for STR Data Capture

How Luxury Vacation Stays Recovered Lost Clients and Achieved 10x ROI with Yada

What To Do When a Guest Texts Back “Yes!” — The Missed Revenue Moment Most Property Managers Overlook

How Home Team Vacation Rentals Drove $22,614 in Direct Bookings Through Outbound Guest SMS in just 8 days

Airbnb’s New Temporary Phone Numbers: What Changed and How STR Owners Should Pivot

Top 5 Ways Airbnb Hosts Can Maximize Direct Bookings with Outbound Marketing to Previous Guests

How One STR Owner Landed a $12,000 Repeat Booking Using SMS Marketing

Case Study: UHP Rentals Increases Bookings and Efficiency with Yada

STR Marketing in 2025: How Smart Hosts Are Getting More Direct Bookings and Paying Less to OTAs

Announcing the New OwnerRez + Yada Integration

How Reserver.ca Grew Their Portfolio and Automated Up to 80% of Guest Communications

The Dirty Secret About AI for Hospitality

How OpenPhone & Yada Transformed My Airbnb Business

Your STR Automation Strategy is Broken: Stop Wasting Humans on Messaging

The Ultimate Airbnb Guidebook Notion Template: Improve Guest Experience & Boost Reviews

Introducing yada.ai chatbots v3: Smarter AI Chat for Airbnb Hosts

Transform Your Space: A Comprehensive Guide to Furnishing Your Airbnb on Any Budget

The Power of Deep Discounts: Maximizing Orphan Night Bookings

Transforming Guest Experiences with Smart Guidebooks

Direct Booking vs OTA: Which Brings Better ROI?

Unlocking the Potential of AirBnB Guidebooks

How to Build Digital Guidebooks for Guests

How Guest Contact Info Drives Hospitality Success

The Power of Digital Guidebooks: Streamlining Guest Communication and Boosting Repeat Bookings

The Future of Direct Bookings: Why Property Managers Need to Own Their Guest Relationships

Seacoast Vacation Rentals: Revolutionizing Short Term Rental Management with AI

Yada Forms: The Short-Term Rental Manager's Secret Weapon for Efficient Property Onboarding

The Perfect WiFi Network Name and Password for Your Short-Term Rental

The Ultimate Guide for Short Term Rental Property Onboarding

Texting Your Toast: How Guest Messaging is Evolving

Why repeat guests are always better than new ones

Fast, not furious - the importance of response times in short-term rentals

How to build a direct booking site that converts

Set up the Yada Chrome Extension

Why Explainable AI Chatbots are Critical for the Hospitality Industry

9 Ultimate Growth Hacking Strategies for Property Managers + Examples

Introducing the new Yada Content Management System

Yada.ai supported 1.42M guest engagements in 2023

[Checklist] What to Review in Your New Short Term Rental Property During an Owner Walkthrough

[Template] How to build your Short Term Rental listing knowledge base

The only Listing Knowledge Base guide you'll ever need

How to write the best possible FAQ for your short term rental.

Struggling with Short Term Rental Virtual Assistants? Chatbots to the rescue!

Navigating the Challenges of Short-Term Rental Property Management in 2023

Yada introduces GPT4 and ChatGPT integration for Short Term Rentals and Hotels

🚀 Hostaway Integration is now Live

Seven reasons why a live chat widget is a must have for your short term rental website

Yada’s 2023 guide to growing your hospitality business with direct messaging.

Introducing the public yada roadmap

AirBnB Management Notion Template

Do Chatbots Help Staff with Guest Messaging? Absolutely!

10 most important ideas in AirBnB and Short Term Rental marketing for 2023

Why Chatbots and Conversational AI are the future of AirBnB Management

10 Reasons why every AirBnB host needs to be using chatbots

4 things to do if your AirBnB photos aren’t up to snuff

Ultimate Guide to Short Term Rental Management: Part 3

Ultimate Guide to Short Term Rental Management: Part 2

Ultimate Guide to Short Term Rental Management: Part 1

How Hosts and Property Managers should deal with bad reviews

The world has changed. The way you manage your rentals should too Pt. 1

Post-Covid Creativity: How best to capitalize on the global re-opening

Simplifying the AirBnB arrival process with conversational AI

2022 AirBnB trend - 6 tips to make your vacation rental stand out through awesome local recommendations.

5 Rules Every AirBnB Host Should Stick To

Introducing Yada AI Chat

The Hospitality Flywheel - How Technology and Communication can Dramatically Boost Bookings and Growth.

AirBnB Hospitality by Voice - a Podcast Episode on Carl Robinsons Voice Tech Podcast

AirBnB House Rules Template - How to Write the Best AirBnB House Rules and Make Sure Guests Actually Follow Them!

The Ultimate Guide to Getting Amazing Guest Reviews for your Hotel and Vacation Rental - Pt. 1

3 Awesome Ideas AirBnB Hosts Should try in 2021 to Increase Bookings!

Want to win at AirBnB? How changing guest expectations are driving the need for new technologies, and how Hosts can stay ahead of the curve.

How to know whether to hire a property management company vs. doing everything yourself

What you really get when you use Yada - Virtual Concierge, Automation, and Beyond!

5 Amazing Benefits of Using AI Messaging and Virtual Concierge Systems in your Vacation Rental.

If you’re not using automation in your vacation rentals and AirBnB’s, you’re wasting your time and money.

The Benefits of a Virtual Concierge System for Vacation Rentals

Gauging Impact of Coronavirus on the AirBnB Market

Automating AirBnB and Vacation Rental Guest Engagement

AirBnB Automation: 5 Awesome ways Hosts can Automate their Rentals and Maximize Efficiency.

The Future of Voice — why the marriage of voice and screen is critical to its development.

Revolutionizing Hospitality — How Voice and AI can bring hotels into the 21st Century.

Voice AI is Driving Customer Satisfaction in Hospitality and Building Brand Loyalty.

7 Awesome Ways that Voice Tech can Benefit Hospitality.

Conversational AI helps vacation rental users and hotels spot problems and save time.

Bringing Voice to Vacation Rentals — How an engineer cleverly automated Airbnb hosting.

Say Hello to to Yada

Announcing a Pre Seed funding round lead by VoicePunch.vc