Turn instant guest answers into repeat bookings

Give guests fast answers to everyday stay questions, in your voice and from the information you trust. When a question needs judgment, your team takes over.

Yada Chat AI

Helpful answers before a guest has to wait

Yada handles routine questions about arrival, Wi-Fi, parking, and house rules so your team can spend time on issues that need a human response.

Guest chatAI · 24/7
What's the WiFi password?
It's on the welcome card by the door. Network CasaPalma, password sunset2026.
Can we get a late checkout?
Yes, 1pm is open for $45. Add it?
87%
resolved without team
<10m
escalation response

Instant answers, 45 languages

Guests get accurate, natural replies in seconds — in any of 45 languages, on any channel — with the language auto-detected, so no one waits and nothing is lost in translation.

Answer sourcesVerified
Check-in time
House manual
Used
WiFi password
Guidebook
Used
Parking
Listing details
Used
Refund request
No source found
Handed off
Only
from your content
Handoff
when unsure

Grounded in your data

Explainable AI that answers only from your verified content and unified guest profiles — every reply traceable to a real source, so it’s accurate, on-policy, and never made up.

Live escalationLive
The AC feels warm, can someone check?
Flagged to your host. Miguel will be with you in 10 minutes.
Routed to Miguel
Maintenance · live chat
On it
<10m
escalation response
0
missed issues

Human handoff

The instant the AI isn’t confident, it routes the conversation straight to your team and notifies them — so guests get a real answer fast and no one is ever left stranded.

Deflection

Stop answering 'what's the wifi?' for the 100th time

Yada handles around 50% of guest inquiries fully automatically — and branded guidebooks cut inbound volume even further — so your team stops answering the same questions for the hundredth time and starts focusing on selling more stays.

Guest questionsLast 30 days
Answered by AI
Fully automatic
~50%
Handed to your team
Needs a person
Rest
Replies in the guest's language
Auto-detected
45
24/7
coverage
~50%
fully automated
Your stay · Casa PalmaPre-arrival
Check-in
Mar 18 · 3pm
WiFi
Surf2024
Copy
Late checkout
$45
Add
Guidebook
Open
No app
needed to open
100%
your brand

On brand

Sounds like you, not a robot

Match your tone, your rules, and your brand exactly. The assistant sounds like you, surfaces the right upsells at the right moment, and captures guest contact info along the way — turning routine support into a genuine revenue channel.

Voice and rulesYour brand
Tone
Warm and concise
Set
Language
Matches the guest
On
Escalate
Refunds and complaints
On
3
rules set
Human
handoff when unsure
BrandingYour colors
Casa Palma
Primary #0F766E
Live
Blue Horizon
Primary #1D4ED8
Live
Villa Norte
Primary #7C3AED
Live
100%
your brand
0
third-party logos

Customer results

Results from real portfolios

Bookings confirmed after Yada outreach, with the details behind each number.

Luxury Vacation Stays listing
Luxury Vacation Stays
$396K
in bookings after Yada outreach
23 bookings since Dec 2025
Whistler Platinum listing
Whistler Platinum
CA$202K
in bookings after Yada outreach
21 bookings since Aug 2026
B2Vacations listing
B2Vacations
$158K
in bookings after Yada outreach
108 bookings since Oct 2025

Give guests a faster way to get help

See how Yada Chat can answer common property questions while keeping your team in control of the conversations that need them.

Give guests a faster way to get help

See how Yada Chat can answer common property questions while keeping your team in control of the conversations that need them.

Give guests a faster way to get help

See how Yada Chat can answer common property questions while keeping your team in control of the conversations that need them.