Someone on your site wants to talk
Sieze the opportunity.
FREE Simple direct booking website chat tools that everyone can use and everyone will love. Drive sales, deliver support, and supercharge your direct booking goals.
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Talk to the people on your site
Your visitors are already there, looking for answers. Meet them where they are with a chat widget that turns browsing into conversation. When someone has a question, make it effortless for them to ask—and get the help they need without leaving your siteCapture attention at the right moment
Sometimes a gentle nudge makes all the difference. Use popups to welcome new visitors, highlight special offers, or guide people toward what they're looking for—all without interrupting their experience.
Understand every visitor who stops by
Your chat widget isn't just a conversation tool—it's a goldmine of insights. Capture valuable data about who's visiting, what they're asking, and what they need. Turn every interaction into actionable intelligence that helps you serve customers better and grow smarter.
Get up and running in minutes
No need to start from scratch. Our widget comes with pre-built conversation flows for common scenarios—lead capture, support requests, booking appointments, and more. Just plug in, customize to match your brand, and start engaging visitors right away.
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Yada's free chat widget FAQ's
Is the chat widget really free?
Yes! The Yada widget is completely free to use. There are no hidden fees, no usage limits, and no credit card required to get started. We believe that every property manager and hotel should have access to powerful tools that drive direct bookings, which is why we've made the widget available at no cost. You get full access to chat functionality, popups, pre-built flows, and data collection features—all included.
How hard is it to install?
Installation takes less than 15 seconds and requires zero technical expertise. Simply copy a small snippet of code from your Yada dashboard and paste it into your website's HTML. That's it. Once the code is in place, your chat widget goes live immediately and you can start engaging with visitors right away. No complicated setup process, no developer needed, and no waiting period. If you can copy and paste, you can install the Yada widget.
Can I customize the chat flows?
Absolutely. While we provide pre-built conversation flows designed specifically for hospitality (covering new visitors, existing guests, and property owners looking for management services), every element is fully customizable. You can modify the questions, change the flow logic, adjust the branding and colors to match your site, and create entirely new flows from scratch. The pre-built options are there to get you up and running fast, but you have complete control to make the experience uniquely yours.
What happens to the data I collect?
All visitor data—including chat conversations, contact information, browsing behavior, and engagement patterns—flows directly into the Yada Customer Data Platform, giving you a complete Guest 360 view. This means you can see exactly who's visiting your site, what they're asking about, when they're most engaged, and where they might be getting stuck in the booking process. Use this intelligence to segment your audience, retarget interested visitors, personalize your marketing campaigns, and ultimately convert more browsers into bookers. You own your data, and it's always accessible in your dashboard.
Do popups actually work?
Yes, and the results speak for themselves. On average, our popups double the number of email addresses collected from direct booking sites. The key is intelligence—our popups don't annoy visitors with random interruptions. Instead, they trigger based on specific user behaviors, time spent on page, and exit intent signals that indicate someone is about to leave. This means you're reaching people at exactly the right moment with relevant messages, whether that's a welcome offer for first-time visitors, a reminder about an abandoned search, or a last-chance promotion before they bounce. Smart timing equals better results.
Can I use the widget on multiple properties?
Yes, the widget scales with your business. Whether you manage one property or fifty, you can deploy the Yada widget across all your direct booking sites and manage everything from a single centralized dashboard. You can customize the experience for each property individually or use consistent flows across your entire portfolio. All your data rolls up into one place, giving you unified visibility into performance across all your sites while still maintaining the flexibility to tailor the experience to each unique property.