Resolve 50% of your guest questions. Instantly.
Yada AI is more than an AI chatbot. Using the most sophisticated AI models and the strongest safety technologies, it instantly resolves guest questions with accurate, conversational answers based solely on your listing content.
The best answers, every time.
Yada understands complex queries, asks clarifying questions, and fully converses with your customers – dramatically reducing support volume, unlocking 24/7 support, and delivering CSAT-boosting service.
Yada pulls answers from your listings, previous conversations, and local data to answer accurately, contextually, and with useful information, every tine.
AI and Guidebooks, Automating and Deflecting
The Yada AI works hand in hand with our guidebooks to deliver relevant guidebook cards, every time.
You weren't able to respond in time? No problem! Chances are the guest already got the information they needed with a well timed guidebook link to help them answer their own question and solve their own problem
Response times in Seconds, not Minutes
Quick response times are crucial for ensuring guest satisfaction and loyalty. When potential guests inquire about bookings, amenities, or services, a fast reply can make the difference between securing a reservation or losing a customer to a competitor.
Our chatbots provide instant responses that not only enhance the guest experience by addressing their needs promptly but also demonstrate your commitment to top-tier service, helping to build trust and encourage repeat visits.
Explainable AI
Yada's Explainable AI (YXAI) refers to artificial intelligence systems designed to make their decisions and actions understandable to humans. Unlike traditional AI, which often works as a "black box," YXAI provides insights into how and why it arrives at specific conclusions, making it easier to trust, verify, and understand.