Software that talks to your guests — and brings them back

A direct booking site chat widget is a small window on your direct booking site that allows visitors to chat with a customer support representative or chatbot in real time. Use our direct booking site chat widget to convert more leads, capture more site visitors, and drive more direct bookings.

Here are some of the benefits of using chat widgets:

• Improved Customer Service: Our widget can help your provide faster and more efficient customer service by allowing visitors to chat with a representative immediately

• Increased sales: Our widget can be used to collect leads and close deals. For example, a chat representative can use a chat widget to answer a visitor's question about a product and then offer to help them purchase the product.

• Reduced costs: Our chat widget can help you reduce costs by eliminating the need to staff a traditional call center.

A chatbot uses the information in your listings content cards to automatically answer common guest questions the moment they are asked.

A guidebook is a self-service center where guests can get answers to all the questions they have and get all the information they need about their stay, the location, and the rental / unit they're staying at.

Guidebooks help deflect guest messages and reduce the number of times a day where guests message you or your team.

An inquiry abandonment marketing sequence is a series of messages that are sent to potential guests who have inquired with you but have not yet completed the checkout process. The goal of these message sis to re-engage the guest and encourage them to finish their purchase. Each message in the sequence is  personalized and tailored to the specific guests inquiry.

No. You can buy the Marketing product and done-for-you campaigns without Yada Core, but you will miss out on automations such as inquiry winbacks and AI autopilot.

Nope! Every campaign is written and sent for you by STR marketing experts who know what gets results. We tailor each message to your brand, your listings, and your guests — so you can get more bookings without doing more work.