Put the Guest at the Center
At Yada, we believe that exceptional guest experiences are the key to creating loyal customers and earning glowing reviews. Our Guest Experience tools are powered by cutting-edge AI to streamline your operations, delight your guests, and save your team countless hours.
Smart Guidebooks: Intuitive and Effective
Yada’s guidebooks are designed to deliver the right information, every time. Beautifully designed, easy to navigate, and packed with the essential details your guests need, they’re the ultimate tool for a seamless guest experience.
Why Guests Love Yada Guidebooks:
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Unread Emails? No Problem! Did you know that 83% of guests skip your long, detailed email instructions? Yada guidebooks are different: 91% of guests open the quick, convenient guidebook link.
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Save Time and Reduce Messages By giving guests the answers they need upfront, you can cut down on repetitive messages and focus on what really matters.
Guidebooks That Work With AI
Yada guidebooks integrate seamlessly with our AI automations. When the AI can’t answer a question immediately and your team hasn’t responded in 15 minutes, Yada automatically sends a guidebook link to the guest.
This resolves 90% of inquiries and ensures guests feel fully supported, keeping your CSAT high and stress low.
Boost Your Contact List
Yada guidebooks don’t just inform guests—they help you grow your business. Each guidebook exchange captures an average of 2.7 additional email addresses per reservation, turning your guests into repeat customers and giving you the tools to unlock powerful remarketing opportunities.
Smart Spaces & QR Codes
Yada makes it simple for guests to connect with your guidebooks. With personalized QR codes and beautifully designed welcome packs, guests always know how to access the information they need, whether online or offline.
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Multilingual AI Assistants: Always On, Always Accurate
Yada AI is more than just a chatbot. Powered by the latest AI models and backed by robust safety technologies, Yada resolves guest inquiries instantly with conversational, context-aware answers—all based on your unique listing content.
24/7 Support, 93% Faster Response Times
Say goodbye to the 67-minute average response time. Yada cuts it down to under 2 minutes, ensuring guests receive prompt, accurate answers to their questions.
This rapid response not only keeps guests happy and engaged but also frees up your team to focus on more complex tasks.
With faster resolutions, you’ll deliver a seamless guest experience while reducing workload and stress for your staff.
110+ Languages
Yada’s AI assistants engage guests in their native language, with support for over 110 languages. Perfect for international travelers.
Contextual Answers, Every Time
By pulling data from your listings, past conversations, and local knowledge, Yada provides accurate and helpful responses tailored to your guests’ specific needs.
Ready to Transform Your Guest Experience?
Start delivering the seamless, stress-free stays your guests will rave about.