Put the Renter at the Center
Yada's Guest Experience tools include smart, AI powered guidebooks, QR codes and welcome cards, and AI chatbots to automate responses to common questions.
Smart Guidebooks
Yada's smart guidebooks deliver the right information, every single time. Easy to navigate, intuitive, and design to deliver results.
Unread Emails? No Problem!
There's no question about it. 83% of guests never read the long, detailed, instruction email, you send, them. However, 91% of them will open a quick guidebook link.
Yada Guidebooks are designed to be beautiful, accessible, and provide all the information necessary so guests never have to message in the first place.
Buy yourself some time
Yada guidebooks are designed to work with our AI automations, hand in hand. What does this mean? When the AI doesn't respond and your team hasn't gotten back to a guest in 15 minutes or less, Yada will send the guests a guidebook link!
90% of the time this is enough to solve the problem and keep the guest delighted and fully served.
Guidebooks as a Lead Magnet
Yada guidebooks exchange easy information for email addresses and contact information! Yada guidebooks extract on average 2.7 additional email addresses for each reservation - enabling you to build a huge contact database and remarketing potential.
QR codes and Welcome Packs
Yada can generate QR codes and welcome packs for your guidebooks, making sure that guests, whether they've gotten the link from an automation or not, always know how to get online and get access to your guidebooks.
Multilingual AI Assistants
trained on your data
Yada AI is more than an AI chatbot. Using the most sophisticated AI models and the strongest safety technologies, it instantly resolves guest questions with accurate, conversational answers based solely on your listing content.
Relieve your Guest Messaging team, while staying in control
Yada understands complex queries, asks clarifying questions, and fully converses with your customers – dramatically reducing support volume, unlocking 24/7 support, and delivering CSAT-boosting service.
Yada pulls answers from your listings, previous conversations, and local data to answer accurately, contextually, and with useful information, every tine
93% Reduction in Response Times
The typical response time for an AirBnB host and property manager is over 67 minutes. Yada takes that average response times, and with AI responses and BuyTime events reduce that response time to under 2 minutes.
100% Multilingual
Yada can engage with guests and automatically answer in 110+ languages! Whether