The guest guide that brings guests back to book direct

Give every guest a simple, branded place for stay details, useful local information, and bookable extras. It is easier for guests and lighter on your inbox.

Guidebooks

The useful part of every stay, on your site

Arrival information, answers, extras, and contact capture in a widget on your site. Works on any phone.

Guest questionsSelf-serve
What is the WiFi?
Guidebook
Answered
Where do I park?
Guidebook
Answered
What is the door code?
Guidebook
Answered
Can we check out late?
Sent to host
Host
1 tap
to any answer
Fewer
inbound messages

Deflect inbound messaging

Guests find wifi, check-in, and local tips themselves — cutting inbound volume 31–65%.

Welcome to Casa PalmaLead capture
Name
Sarah Martinez
Email
sarah@example.com
Get my guidebook
Submit
692
leads this quarter
Auto
added to guest profile

Capture the whole party

Collect contact info from everyone on the trip, not just the person who booked.

One-tap upsellsMid-stay
Late checkout
Until 1pm
$45 · Add
Surf lesson
Saturday 9am
$120 · Add
Wine basket
Delivered Friday
$60 · Add
34%
upsell acceptance
$45
per stay

Surface upsells

Promote early check-in, extra nights, and experiences right where guests are looking.

Self-serve

Answers guests actually use

A widget on your site with everything about the stay — so your team stops repeating itself and guests feel taken care of.

Digital guidebookIn the widget
Check-in info
Door code, parking, arrival
Open
House manual
WiFi, appliances, rules
Open
Local tips
Restaurants, beaches, activities
Open
1 tap
to any answer
Updates
instantly
Trip detailsCasa Palma
Booking
Mar 18–21 · 4 guests
Directions
12 Ocean Dr, Miami
Open map
WiFi
CasaPalma · Surf2024
Copy
Always
at hand
No app
needed

Lead magnet

Turn guidebook views into guest data

Every view is a chance to capture an email or phone — operators add a new guest contact a day from guidebooks alone.

Guidebook & upsellsThis season
Upsell conversion
Automated offers
13.5%
New guest emails
From guidebook views
262
Upsell revenue
This season
$3,900
62%
FAQs answered by AI
70
properties managed
New guest contactsFrom guidebook
Sarah Martinez
Email · Casa Palma
New
Tom Reyes
Phone · Surf House
New
Lena Park
Email · Casa Palma
New
Auto
added to guest profile
Whole party
not just the booker

Proof

Thousands of views, less inbound

Operators see thousands of guidebook views and a measurable drop in messaging volume.

“Using Yada is a no-brainer for us.”

Tristan Tuchow

Founder, Luxury Vacation Stays

“Yada finally gave us a way to bring guests back to book direct instead of handing another commission to the OTAs.”

James Anderson

Founder, Coastal Escapes Co.

“For the first time we actually own our guest data — and Yada turns it into bookings on autopilot.”

Matthew Brooks

Co-Founder, Summit Stays

“Our repeat guests used to disappear after checkout. Now Yada keeps them coming back season after season.”

Emily Grace

Owner, Harbor & Pine Rentals

“We got crazy responses last week!!”

Mark Dennis

Owner, Plus Vacation Rentals

“The inquiry winback alone paid for Yada in the first month — nights that would’ve sat empty are getting booked.”

David Mitchell

Director of Revenue, Blue Sky Getaways

“It runs the guest messaging we never had time for. It’s like adding a marketing hire without the payroll.”

William Scott

Head of Guest Experience, Anchor Point Properties

“Our review scores climbed once Yada started reaching out to guests at the right moment. Guests feel looked after.”

Michael Brown

Founder, Cedar Ridge Cabins

“$22,614 in new direct bookings in just 8 days.”

Jeff Gibb

Director of Operations, Home Team Vacation Rentals

“Upsells we used to forget about now sell themselves — early check-ins and late checkouts add up fast.”

Benjamin Miller

Operations Manager, Coastline Collective

“We sent our first SMS campaign in minutes and had inquiries coming back the same afternoon.”

John Parker

Marketing Director, Wanderwell Rentals

“Yada quietly became our entire guest marketing engine — winbacks, loyalty, and reviews all in one place.”

David Taylor

Co-Founder, Sandbar Vacation Homes

Give guests one place to find what they need

See how a branded guidebook can reduce repeat questions and make stay extras easier to discover.

Give guests one place to find what they need

See how a branded guidebook can reduce repeat questions and make stay extras easier to discover.

Give guests one place to find what they need

See how a branded guidebook can reduce repeat questions and make stay extras easier to discover.