Guest tech that delights and deflects

Setup is virtually instant. As long as your listings are imported into Yada, they automatically have guidebooks created by default—no additional configuration required. This "one input, many outputs" approach means the property information you enter once is automatically used to power your guidebooks, chatbots, and suggested responses simultaneously. All layouts and themes are pre-built and included, so you don't need to spend any time on design or formatting. You can literally go from signing up to having professional guidebooks live for all your properties in minutes, not hours or days. If you want to customize content or add property-specific details, you can do so through Yada's Listing CMS, but it's entirely optional.

Yada Guidebooks are designed to be comprehensive guest communication tools that cover every aspect of the guest journey. You can include essential information like check-in/check-out instructions, WiFi credentials, door codes, and house rules. Property-specific content can cover appliance instructions (HVAC, TV, sound systems, kitchen equipment), amenity details (pool, hot tub, sauna settings), parking information, and trash/recycling guidelines. You can also add local recommendations for restaurants, attractions, emergency contacts, and neighborhood tips. The guidebook is contextual and smart, meaning guests can find the most important information exactly when they need it, whether that's during booking, pre-arrival, check-in, during their stay, or at checkout.

Yada Guidebooks are part of a unified guest communication ecosystem. The same content you create for guidebooks automatically powers Yada's AI chatbots and suggested response systems, ensuring consistency across all guest touchpoints. This integration means you're not duplicating work—you manage information in one place and it flows to multiple channels.

The guidebooks also work seamlessly with Yada's marketing automation tools, allowing you to trigger specific communications based on how guests interact with guidebook content. Contact information collected through guidebooks feeds directly into Yada's guest lists and segments, enabling you to create sophisticated remarketing campaigns, send targeted upsell offers, and drive repeat bookings.

Traditional guidebooks—whether printed binders, static PDFs, or long email chains—are fundamentally passive and quickly become outdated. Yada Guidebooks are dynamic, mobile-first, and designed for self-service. Unlike PDFs that guests have to download, save, and search through, Yada Guidebooks are instantly accessible via QR codes or links and automatically update when you make changes. The smart, contextual design helps guests find answers faster than scrolling through a 20-page PDF.

Most importantly, Yada Guidebooks actively work for your business by capturing guest contacts and reducing your messaging workload, while traditional guidebooks are purely informational. The result is a tool that simultaneously improves guest experience and grows your business—not just one or the other.

Yada Guidebooks strike the perfect balance between ease-of-use and customization. Out of the box, they come with professionally designed layouts and themes that work beautifully without any effort on your part—you don't need design skills or time to make them look great. However, you have full control over the content itself through Yada's Listing CMS (Content Management System), where you can add, edit, or remove information specific to each property.

You can customize everything from house rules and amenity instructions to local recommendations and emergency contacts. The system is designed so that property managers of any technical skill level can quickly update content without breaking the design, while still maintaining a polished, professional appearance that enhances your brand.