AI Powered marketing automations

Grow faster, build guest relationships, get more direct bookings, and reduce reliance on OTAs with proactive, AI powered marketing automations. Always on the channels your guests are on, like sms, email, and WhatsApp.

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Jessica checking in to a hotel

Build valuable guest relationships accross every channel

Kick growth into high gear

Enable your team to move quickly with pre-built campaigns, templates, auto-responses, and tooling to make sending and follow-up easy and fast. Never miss an opportunity, deal, or repeat booking ever again!

Turn one into many

More than 86% of trips are group trips. Yada helps you build relationships not just with the person who booked, but with everyone in the party. Enabling you to turn one reservation into many more and build a network of happy guests.

Never loose touch

Hospitality is a people business. Our platform makes it easy to stay top of mind with all of your guests, whether they've stayed once or many times. Make it easy for them to remember and book with you next time they travel.

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We got crazy responses last week!! 

Mark Dennis, Owner PlusVacationRentals

Mark at Plus Vacation Rentals got started with Yada in October of 2025. Within two weeks, Yada had generated over 154 repeat booking opportunities. Building direct relationships with your guests is the number one way to drive direct bookings and build independence from OTAs.

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Collect Guest Data Yada Guest Experiences Drive more bookings

Fill your database with guest contact info

Yada automatically builds your guest database by capturing contact details through branded guest portals and syncing rich profile data from your third-party integrations.

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Wow every guest and deliver 5-star memories

Yada elevates your guest experience with intuitive guest portals and an AI chat assistant that delivers instant answers, guidance, and personalized support.

 

Yada drives more direct bookings and upsell revenue with automated inquiry winbacks and targeted upsell flows that re-engage guests at exactly the right moment.

Marketing automation platform FAQs

What is Marketing Automation?

Yada’s marketing automation turns your entire guest journey into a revenue engine—without you lifting a finger. Automate personalized messages across email, SMS, and every guest touchpoint using the data you already have in Yada’s Guest Data Platform. Build cross-channel flows that greet new leads, nurture past guests, recover abandoned inquiries, upsell add-ons, and drive repeat stays—all from one place with unified reporting.

What is a Guest Marketing Automation platform?

A guest marketing automation platform is software that acts as an engine to power your marketing and guest relationships. Yada's AI-powered marketing automation platform enables your hospitality business to automatically market to past guests, increase the value of every booking, and drive direct revenue and reduce reliance on OTAs.

How does guest marketing work?

Marketing automation in Yada runs whenever guests or leads take meaningful actions—such as joining a list, entering a smart audience, submitting an inquiry, or completing a booking. Because Yada is already connected to your PMS, website, guidebooks, chat widget, and guest data platform, all of this information stays in sync and can be used to trigger timely, relevant automations.

You can also use webhooks and external integrations to initiate real-time processes in the rest of your tech stack, ensuring that Yada fits cleanly into your broader workflows. This allows you to build consistent, data-informed guest experiences across every channel without needing to manage each step manually.

What kinds of companies use guest marketing?

Guest marketing automation software is used by both small and large short term rental hosts and property managers and small and large hotel. Yada is designed to scale from your first property to a global portfolios of over 10,000 rooms and properties. Direct marketing should and is available to anyone using yada's guest relationship and marketing platform.

How do I pick the best guest relationship and marketing solution for my business

Picking the best guest relationship and marketing automation platform depends on how deeply you want to have it integrated with your existing hospitality systems, and how sophisticated you want your marketing operation to be. With Yada's AI powered platform and deep integrations with PMS's, hospitality systems, telephony systems, and direct booking websites, you can market at scale with ease.

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