Collect every data point you can without making the check-in process feel invasive. Ask why someone is traveling. Note what amenities they're interested in. Record whether they booked six months ...
Collect every data point you can without making the check-in process feel invasive. Ask why...
Topics: question=How often should I back up my short-term rental guest data? • intent=data...
Your short-term rental business isn't there to weigh you down or give you another job. It's there...
A job description that attracts the right talent needs to make the dual mandate clear from the...
Training existing virtual assistants to handle sales conversations requires a shift in mindset, not...
Performance bonuses transform your guest services team from a cost center into a motivated sales...
Prioritizing sales inquiries isn't about ignoring your current guests. It's about recognizing that...
Automation isn't about replacing your team. It's about freeing them up to do the work that actually...
Most short-term rental operators treat their guest services team as a cost center focused on...
Charging for early check-in or late checkout might seem like an easy way to add fifty or seventy...
