NEW AI Guest Marketing

Lifecycle marketing expertise, built for guest relationships.

Yada brings the campaign discipline our team learned at HubSpot, Klaviyo, Shopify, and ZoomInfo to short-term rentals — timely, personal marketing across email, SMS, RCS, and WhatsApp.

AI campaign composerDraft ready
Hi Sarah, it has been a while since your last stay at Casa Palma. Your dates in April are open. Book direct and your Gold points carry over.
Audience
Gold members · no booking in 60d
312
Subject
Your April dates are open
Channels
Email · SMS · WhatsApp
Approve and send
Broadcasts3 active
Summer win-back
14,820 guests · Email + SMS
Sent
VIP early access
1,240 guests · Sends Apr 2
Scheduled
Win-back · 90d inactive
3,100 guests · WhatsApp
Draft
$24.1k
revenue this month
81%
avg open rate
Revenue this month+34%
$24.1k
from campaigns
81%
avg open rate

AI guest marketing

Marketing for the moments that move a booking

Campaigns, journeys, and signals help your team act when a guest is ready to hear from you — not after the opportunity has passed.

Broadcasts3 active
Summer win-back
14,820 guests · Email + SMS
Sent
VIP early access
1,240 guests · Sends Apr 2
Scheduled
Win-back · 90d inactive
3,100 guests · WhatsApp
Draft
$24.1k
revenue this month
81%
avg open rate

Broadcasts

Write once and send across email, SMS, and WhatsApp — AI-personalized and automatically segmented.

Post-booking journeyRunning
Booking confirmed
Auto-enrolled
Done
Pre-arrival SMS
3 days before
81% open
In-stay upsell
Day 1 · late checkout
34% accepted
Post-stay review
2 hrs after checkout
68% response
31%
conversion rate
0
manual work

Journeys

Automated sequences for pre-arrival, upsells, reviews, and win-backs that run for every stay.

Signals4 firing
Gap Apr 10–13
38 guests targeted
Firing
Stay anniversary
14 guests · Mar 14
Fired
Predicted trip
38 guests · Apr 10–14
Queued
Art Basel Miami · Dec 4–8
624 past guests
Scheduled
$6,840
revenue this month
0
manual steps

Signals

Trigger the right message on intent — predicted trip windows, anniversaries, local events, and open dates.

Campaigns

Reach every guest. Fill every gap.

Write a campaign once and send it across email, SMS, RCS, and WhatsApp — personalized by AI and automatically matched to the right guest segment.

Journeys

Every booking starts a conversation

Set the journey once and Yada runs the pre-arrival information, in-stay upsells, post-checkout reviews, and win-back nudges for every guest and every stay.

Campaign templates12 ready
Summer win-back
Email + SMS
Holiday early access
Email
Loyalty milestone reward
WhatsApp
Vacancy fill · last minute
SMS
Birthday stay offer
Email
Post-booking journeyRunning
Booking confirmed
Auto-enrolled
Done
Pre-arrival SMS
3 days before
81% open
In-stay upsell
Day 1 · late checkout
34% accepted
Post-stay review
2 hrs after checkout
68% response
31%
conversion rate
0
manual work

Customer proof

Built for operators who want more bookings from past guests

See how vacation rental teams use Yada Marketing to fill empty nights, win back past guests, and grow direct revenue without adding more manual work.

“Using Yada is a no-brainer for us.”

Tristan Tuchow

Founder, Luxury Vacation Stays

“Yada finally gave us a way to bring guests back to book direct instead of handing another commission to the OTAs.”

James Anderson

Founder, Coastal Escapes Co.

“For the first time we actually own our guest data — and Yada turns it into bookings on autopilot.”

Matthew Brooks

Co-Founder, Summit Stays

“Our repeat guests used to disappear after checkout. Now Yada keeps them coming back season after season.”

Emily Grace

Owner, Harbor & Pine Rentals

“We got crazy responses last week!!”

Mark Dennis

Owner, Plus Vacation Rentals

“The inquiry winback alone paid for Yada in the first month — nights that would’ve sat empty are getting booked.”

David Mitchell

Director of Revenue, Blue Sky Getaways

“It runs the guest messaging we never had time for. It’s like adding a marketing hire without the payroll.”

William Scott

Head of Guest Experience, Anchor Point Properties

“Our review scores climbed once Yada started reaching out to guests at the right moment. Guests feel looked after.”

Michael Brown

Founder, Cedar Ridge Cabins

“$22,614 in new direct bookings in just 8 days.”

Jeff Gibb

Director of Operations, Home Team Vacation Rentals

“Upsells we used to forget about now sell themselves — early check-ins and late checkouts add up fast.”

Benjamin Miller

Operations Manager, Coastline Collective

“We sent our first SMS campaign in minutes and had inquiries coming back the same afternoon.”

John Parker

Marketing Director, Wanderwell Rentals

“Yada quietly became our entire guest marketing engine — winbacks, loyalty, and reviews all in one place.”

David Taylor

Co-Founder, Sandbar Vacation Homes