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Turn one-time guests into lifelong regulars

Give your properties the loyalty infrastructure that Marriott and Hilton have — without the OTA middleman taking a cut every time.

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Automatic point awards

Points issue instantly on checkout — no manual work, no spreadsheets. Every stay, every referral, every review.

Tightly integrated with Marketing

Syncs with the Yada marketing stack so your loyalty data powers every campaign you already run.

Branded guest portal

Give your guests a sleek, white-labeled home to track their points and rewards. A premium digital experience that keeps your brand, not the OTA’s, front and center.

See what our customers have to say about Yada

"Using Yada is a no-brainer for us."

Luxury Vacation Stays transformed their guest communication from a manual chore into a high-performance revenue engine. By implementing Yada’s automated inquiry winback and repeat booking workflows, they successfully captured lost leads and re-engaged past guests at scale. This shift led to $75,000 in direct revenue in a single quarter—a massive 10x ROI. 

Tristan photo

Tristan Tuchow

Founder, Luxury Vacation Stays

"We got crazy responses last week!!"

Mark at Plus Vacation Rentals got started with Yada in October of 2025. Within two weeks, Yada had generated over 154 repeat booking opportunities. Building direct relationships with your guests is the number one way to drive direct bookings and build independence from OTAs.

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Mark Dennis

Owner, Plus Vacation Rentals

"$22,614 in new direct bookings in just 8 days."

Home Team Vacation Rentals wanted to break their dependence on OTAs and start owning their guest data. By partnering with Yada to launch a strategic outbound SMS campaign, they sent personalized, low-friction texts to 2,500 past guests. The result? 68 high-intent conversations and 9 confirmed bookings in just over a week.

Jeff Hometeam

Jeff Gibb

Director of Operations, Home Team VR

3x ROI through Automated Revenue Recovery

UHP Rentals provided self-serve access to property information and achieved over 5,600 guidebook views in a quarter, significantly reducing the manual burden on their support staff. More importantly, these digital touchpoints became a high-performance lead magnet, capturing one new guest contact every single day. Between the new marketing opportunities and recovering nine "lost" bookings in a single month, UHP has seen a 3x ROI and an average of $6,000 in monthly revenue directly influenced by Yada’s automation.

Zeev Dayan

UHP Rentals

Zero Manual Work

Points that award themselves

The moment a guest checks out, Yada fires: awarding points automatically based on nights stayed, spend amount, or any rule you configure. No spreadsheets, no manual entries, no forgotten guests.

  • Auto-issue on checkout via PMS integration
  • Customizable earn rates by property, season, or guest tier
  • Bonus multipliers for direct bookings vs. OTA stays
  • Points for reviews, referrals, and repeat visits

 

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Connected Marketing

Your loyalty data, inside every campaign


Yada pushes guest segments, point balances, and tier status directly into the tools you already use — so your marketing runs at exactly the right moment, with exactly the right message.

  • Sync segments to Klaviyo for email flows

  • Trigger WhatsApp & SMS win-backs via Twilio

  • Pre-built loyalty event triggers for any platform

  • Real-time webhooks so data is never stale

Word-of-Mouth, Automated

Turn happy guests into your best salespeople


Your most loyal guests know people just like them. Yada's referral engine rewards members for bringing friends — and tracks every conversion automatically, so no referral ever goes unrewarded.

  • Unique referral links generated per member

  • Bonus points when a referred friend completes a stay

  • Referrer and referee both rewarded — drives virality

  • Full attribution tracked without any manual work

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Get started with Loyalty today

Talk to a member of our team to learn about how you can set up your loyalty program in a few quicks, and enable the most powerful retention and repeat booking incentive there is.

Talk to us
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Frequently asked questions

Do I need to build a loyalty program from scratch?

No. Yada handles everything — the points engine, the guest portal, the tier logic, and the integrations. You configure it to match your brand and properties, and we take care of the rest. Most operators are live within 72 hours of onboarding.

Will my guests actually use it?

Yes — especially when the value is clear and the experience is frictionless. Guests don't need to download an app. They receive a link, see their points balance, and can rebook or redeem in a few clicks. The key is making rewards feel achievable, which is something we help you configure from day one.

How are points awarded?

Points are issued automatically based on rules you set — typically a fixed amount per night stayed, per dollar spent, or for specific actions like leaving a review or referring a friend. When a guest checks out, Yada fires the award instantly via your PMS integration. No manual work required.

Does it work with my property management system?

Yada integrates with leading PMSs including Track, Streamline, Guesty, Hostaway, Lodgify, Hospitable, and OwnerRez. If your PMS supports webhooks or API access, we can connect it. Reach out and we'll confirm compatibility before you sign anything.

What's the difference between Yada Loyalty and just offering a discount?

Discounts train guests to expect a lower price. Loyalty trains guests to come back because they have status, points, and a relationship with your brand. A guest with 2,000 points and Gold tier status isn't shopping around on Airbnb — they're protecting something they've earned.

Can I customize the tiers and reward structure?

Completely. You decide the tier names, the thresholds, the earn rates, and what rewards are available at each level. Want to call them Explorer, Insider, and Ambassador? Done. Want to offer early check-in at Silver and a welcome bottle of wine at Platinum? You can configure that.

How does this connect to my marketing tools?

Yada syncs loyalty data — segments, point balances, tier status, and behavioral triggers — directly into Klaviyo, WhatsApp, and SMS via Twilio. This means your existing email and messaging flows can be powered by real guest loyalty data, not just booking history.

How long does it take to see ROI?

Most operators see meaningful lift in repeat booking rates within the first 3–6 months. The compounding effect grows over time as your member base grows and points balances give guests a reason to rebook rather than search elsewhere. Operators on Yada typically see loyalty members book direct at 2× the rate of non-members within the first year.

Is Yada Loyalty only for large operators?

No. Whether you manage 5 properties or 500, the program scales with you. You can start simple — a single tier, a basic earn rate — and layer in complexity as your member base grows.