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Turn One-Time Guests Into Repeat Bookings, Automatically

Yada finds your best guests, sends the right message, and fills your calendar without OTA fees.

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Marketing

Own your guests. Own your revenue.

Stop paying OTAs to reach guests you already earned. Yada's AI-powered campaigns turn every checkout into a pipeline — automated, personalized, and timed to book direct.

Loyalty

Turn one-time guests into lifelong members

Give guests a reason to come back and book direct. Yada Loyalty rewards repeat stays with points, perks, and personalized member moments that no OTA can replicate.

Guest Experience

A five-star stay from checkin until forever

From pre-arrival messaging to in-stay upsells and post-checkout reviews, Yada's guest portal keeps your brand front and center so you can give every guest the VIP treatment at scale.

More Direct Bookings. Less Manual Work.

"Using Yada is a no-brainer for us."

Luxury Vacation Stays transformed their guest communication from a manual chore into a high-performance revenue engine. By implementing Yada’s automated inquiry winback and repeat booking workflows, they successfully captured lost leads and re-engaged past guests at scale. This shift led to $75,000 in direct revenue in a single quarter—a massive 10x ROI. 

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Tristan Tuchow

Founder, Luxury Vacation Stays

"We got crazy responses last week!!"

Mark at Plus Vacation Rentals got started with Yada in October of 2025. Within two weeks, Yada had generated over 154 repeat booking opportunities. Building direct relationships with your guests is the number one way to drive direct bookings and build independence from OTAs.

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Mark Dennis

Owner, Plus Vacation Rentals

"$22,614 in new direct bookings in just 8 days."

Home Team Vacation Rentals wanted to break their dependence on OTAs and start owning their guest data. By partnering with Yada to launch a strategic outbound SMS campaign, they sent personalized, low-friction texts to 2,500 past guests. The result? 68 high-intent conversations and 9 confirmed bookings in just over a week.

Jeff Hometeam

Jeff Gibb

Director of Operations, Home Team VR

3x ROI through Automated Revenue Recovery

UHP Rentals provided self-serve access to property information and achieved over 5,600 guidebook views in a quarter, significantly reducing the manual burden on their support staff. More importantly, these digital touchpoints became a high-performance lead magnet, capturing one new guest contact every single day. Between the new marketing opportunities and recovering nine "lost" bookings in a single month, UHP has seen a 3x ROI and an average of $6,000 in monthly revenue directly influenced by Yada’s automation.

Zeev Dayan

UHP Rentals

The result: Faster bookings, stronger guest loyalty, and scalable growth. Yada turns your guest data into a 24/7 revenue engine, so you can break free from OTA-dependency.

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Grow direct bookings with AI-powered guest marketing

Your guests checked out, but they're not gone. Yada automatically segments your audience, triggers campaigns at the right moment, and drives direct re-bookings before the OTAs even know they're looking.

  • AI-generated email, SMS, and WhatsApp campaigns — ready in minutes
  • Smart segments based on booking history, spend, and behavior
  • Signals that fire automatically on inventory gaps and win-back windows
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Turn great stays into a membership guests actually want

Loyalty is more tha a points ledger. It's a relationship. Yada gives you a fully branded membership program that rewards guests for booking direct, keeps them engaged between stays, and gives them a reason to choose you over every other option on Airbnb.

  • Branded tiers, points, and perks, all of it outside the OTA ecosystem
  • Members earn only on direct bookings, incentivizing the channel that makes you more money
  • Automated milestone moments that make guests feel seen, not just tracked
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Yada is THE platform for Short Term Rental Marketing and Loyalty

 

Yada brings together automated marketing, one-click loyalty, end to end guest experience, and the industry's first data platform. With trust and intelligence built in, Yada ensures your business scales automatically.

See the Yada platform in action

The stay they'll tell their friends about. Every time.

A five-star review is not an accident. It's the result of a stay where everything just worked. Yada's Guest Experience suite gives every guest a branded portal with smart guidebooks, instant AI chat, and built-in upsells, so you deliver a seamless stay at scale without adding headcount.

  • AI chat trained on your properties answers guest questions instantly, 24/7
  • Guidebooks with built-in upsells for late checkout, add-ons, and local experiences
  • Dynamic QR codes and smart links that update from your dashboard — no reprinting
  • Review prompts triggered at checkout while the experience is still fresh
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Know your guests better than Airbnb ever will.

Every guest you've ever hosted is a future direct booking waiting to happen only if you know who they are. Yada's Guest Data Platform unifies every reservation, portal visit, and campaign interaction into a single living profile, so your marketing, loyalty, and experience tools always have the full picture.

  • Unified guest profiles built from your PMS, guest portal, and marketing activity
  • Predictive signals that surface high-intent guests before they start searching OTAs
  • Lifetime data retention that survives PMS migrations and portfolio growth
  • Zero technical setup: connect your PMS and Yada handles the rest
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We're Integrated with all your favorite tools

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Frequently Asked Questions

Does Yada replace my PMS?

Yada connects to your existing property management system (Guesty, Hostaway, OwnerRez, Hospitable, and more). We sit on top of your PMS to handle the guest relationship layer: marketing, loyalty, and experience. You keep the tools you already use.

How quickly can I expect to see results?

Most operators see their first direct booking conversations within the first two weeks. Results depend on your guest list size and how long you've been operating, but customers like Home Team Vacation Rentals have generated bookings within 8 days of launching their first campaign.

What channels does Yada support?

Yada runs campaigns across email, SMS, RCS, and WhatsApp — all from one platform. You can reach guests on the channel they're most likely to respond to, with messaging personalized to their booking history.

Do my guests need to download an app?

No. The guest experience and loyalty portal are web-based, so guests can access everything from a link in a text or email — no app download required.

Does Yada work if most of my bookings come through Airbnb or VRBO?

Yes, that's exactly who Yada is built for. Once a guest stays with you, regardless of where they booked, Yada helps you capture their data and build a direct relationship so the next booking comes to you, not the OTA.

How does the Loyalty program work?

Guests earn points exclusively on direct bookings, which incentivizes the channel that saves you 15–20% in OTA commissions. You set the tiers, perks, and rewards. Yada handles the branded portal, points tracking, and automated milestone messages.

Is there a minimum portfolio size?

Yada works for operators with as few as 3–10 properties, and scales up to multi-property boutique hotel groups. If you have a guest list and a desire to reduce OTA dependency, you're a fit.

How does setup work?

Onboarding typically takes less than a week. You connect your PMS, import your guest history, and Yada starts building your segments automatically. Most customers send their first campaign within days of signing up.

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