AI-powered marketing automations

Grow faster, build guest relationships, get more direct bookings, and reduce reliance on OTAs with proactive AI-powered marketing automations. Connect on the channels your guests are on, like SMS, email, and WhatsApp.

Start marketing to your past guests

Kick growth into high gear

Enable your team to move quickly with pre-built campaigns, templates, auto-responses, and tooling to make sending and follow-up easy and fast. Never miss an opportunity, deal, or repeat booking ever again!

Turn one into many

More than 86% of trips are group trips. Yada helps you build relationships not just with the person who booked, but with everyone in the party. Enabling you to turn one reservation into many more and build a network of happy guests.

Never lose touch

Hospitality is a people business. Yada makes it easy to stay top of mind with all of your guests, whether they've stayed once or many times. Make it easy for them to remember and book with you next time they travel.

"The amount of repeat booking interest we got was insane"

Mark at Plus Vacation Rentals got started with Yada in October of 2025. Within two weeks, Yada had generated over 154 repeat booking opportunities. Building direct relationships with your guests is the number one way to drive direct bookings and build independence from OTAs.

More Direct Bookings. Less Manual Work.

"Using Yada is a no-brainer for us."

Luxury Vacation Stays transformed their guest communication from a manual chore into a high-performance revenue engine. By implementing Yada’s automated inquiry winback and repeat booking workflows, they successfully captured lost leads and re-engaged past guests at scale. This shift led to $75,000 in direct revenue in a single quarter—a massive 10x ROI.

Tristan Tuchow

Founder, Luxury Vacation Stays

"We got crazy responses last week!!"

Mark at Plus Vacation Rentals got started with Yada in October of 2025. Within two weeks, Yada had generated over 154 repeat booking opportunities. Building direct relationships with your guests is the number one way to drive direct bookings and build independence from OTAs.

Mark Dennis

Owner, Plus Vacation Rentals

"$22,614 in new direct bookings in just 8 days."

Home Team Vacation Rentals wanted to break their dependence on OTAs and start owning their guest data. By partnering with Yada to launch a strategic outbound SMS campaign, they sent personalized, low-friction texts to 2,500 past guests. The result? 68 high-intent conversations and 9 confirmed bookings in just over a week.

Jeff Gibb

Director of Operations, Home Team VR

3x ROI through Automated Revenue Recovery

UHP Rentals provided self-serve access to property information and achieved over 5,600 guidebook views in a quarter, significantly reducing the manual burden on their support staff. More importantly, these digital touchpoints became a high-performance lead magnet, capturing one new guest contact every single day. Between the new marketing opportunities and recovering nine "lost" bookings in a single month, UHP has seen a 3x ROI and an average of $6,000 in monthly revenue directly influenced by Yada’s automation.

Zeev Dayan

UHP Rentals

Reach every guest. Fill every gap.

Send the right message to the right segment at the right time — at any scale. Yada's broadcast tools let you build and launch campaigns across email, SMS, and WhatsApp in minutes, with AI-written copy and smart segmentation built in so every send feels personal, even when you're reaching thousands.

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Every booking starts a conversation

From confirmation to checkout and beyond, Yada automatically guides each guest through a sequence of perfectly timed touchpoints — pre-arrival instructions, in-stay upsells, post-checkout review requests, and re-engagement nudges. Set it once. Let it run for every guest, every stay.

Let your calendar and your guest data do the selling

Signals watches for the moments that matter — an anniversary, a predicted trip window, a local event — and fires the right message before you even knew to send it. No manual work. No missed opportunities. Just timely, relevant outreach that converts because it arrives at exactly the right moment.

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Frequently asked questions

What is Marketing Automation?

Yada’s marketing automation turns your entire guest journey into a revenue engine—without you lifting a finger. Automate personalized messages across email, SMS, and every guest touchpoint using the data you already have in Yada’s Guest Data Platform. Build cross-channel flows that greet new leads, nurture past guests, recover abandoned inquiries, upsell add-ons, and drive repeat stays—all from one place with unified reporting.

What is a Guest Marketing Automation platform?

A guest marketing automation platform is software that acts as an engine to power your marketing and guest relationships. Yada's AI-powered marketing automation platform enables your hospitality business to automatically market to past guests, increase the value of every booking, and drive direct revenue and reduce reliance on OTAs.

How does guest marketing work?

Marketing automation in Yada runs whenever guests or leads take meaningful actions—such as joining a list, entering a smart audience, submitting an inquiry, or completing a booking. Because Yada is already connected to your PMS, website, guidebooks, chat widget, and guest data platform, all of this information stays in sync and can be used to trigger timely, relevant automations.

You can also use webhooks and external integrations to initiate real-time processes in the rest of your tech stack, ensuring that Yada fits cleanly into your broader workflows. This allows you to build consistent, data-informed guest experiences across every channel without needing to manage each step manually.

What kinds of companies use guest marketing?

Guest marketing automation software is used by both small and large short term rental hosts and property managers and small and large hotel. Yada is designed to scale from your first property to a global portfolios of over 10,000 rooms and properties. Direct marketing should and is available to anyone using yada's guest relationship and marketing platform.

How do I pick the best guest relationship and marketing solution for my business

Picking the best guest relationship and marketing automation platform depends on how deeply you want to have it integrated with your existing hospitality systems, and how sophisticated you want your marketing operation to be. With Yada's AI powered platform and deep integrations with PMS's, hospitality systems, telephony systems, and direct booking websites, you can market at scale with ease.