Loyalty in Yada: How It Works

What guests can earn points for

Points are awarded based on rules you can configure, such as:

• completed stays

• booking behavior

• other loyalty triggers configured in your account

What guests can redeem points for

Examples include:

• early check-in

• late check-out

• low-season or shoulder-season discounts

• other property-based rewards you choose to offer

Important billing note

Guests do not pay Yada for loyalty. The operator pays for access to the Loyalty product as part of the Yada platform.

How pricing works

Loyalty may be available as a trial period first. After that, pricing may apply per listing, per month depending on your account plan.

How to launch Loyalty

1. Go to Loyalty

2. Click Get Started

3. Name your program

4. Review and edit point rules

5. Review and edit rewards

6. Continue through the setup

7. Launch when ready

8. Run a backfill so past stays can be included where applicable

What backfill does

Backfill applies your loyalty rules to eligible past stay data so your members can start with points already assigned.

Best fit

Loyalty works best when you have:

• repeatable demand

• a guest base that may return

• clear rewards that are valuable but manageable for your business