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How to Populate Your Guidebook from Guest Messages

Yada can scan your recent guest messages and use them to help fill in guidebook content and FAQ answers.

How it works

When you click Listings > [individual listing] > Generate from messages, Yada reviews recent guest conversations and looks for information that can help populate key guidebook sections, such as amenities, logistics, and common questions.

How to do it

  1. Open Listings

  2. Select a property

  3. Click Generate

  4. Choose From messages

  5. Review the generated content

  6. Save changes

  7. Open the Guidebook tab to review the updated result

Why this matters

The more complete your guidebook is:

  • the better your guest-facing guidebook becomes

  • the better your AI auto-response can answer common questions