How to Install the Direct Booking Chat Widget

If you have a direct booking website, you'll want to install the Yada chat widget for collecting emails from people on your site. This will also allow the AI Autopilot to respond to booking conversations on your behalf and send winback messages for abandoned inquiries.

  • Copy the chat widget code to the clipboard
    Screenshot 2025-05-07 at 12.45.21 PM
  • Access the Settings for your direct booking site (here's an example of that for Hostaway, where you click Booking Engine > Settings > Advanced)
    Hostaway Settings copy
  • Paste the above code into the head section of your site. It won't work if it's added within the body tags of your site. If you have any trouble with this step email us at team@yada.ai and we'll help you with it.
    Head section copy
  • Customize its Appearance and Behavior then you're ready to go!
    Screenshot 2025-05-07 at 12.51.59 PM