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How does Yada AI approve messages it is uncertain about?

If the AI's confidence score is under the threshold set (default 80%) it will email you with the message for you to approve.

When you have Approve Uncertain Messages selected under Settings > AI, you will get notifications when the AI doesn't know the answer to a question. The emails will go to everyone who has "AI Approve Email" checked in their notifications under Settings > Notifications.

when you click in the email, it opens a dialogue where you can edit or send the message as a response. Any changes you make in that dialogue will updated the related content card so the AI will be more confident next time you get that same question.