UHP Rentals, a fast-growing short-term rental management company, turned to Yada to streamline operations and grow their direct booking business. With a diverse portfolio and a commitment to high-quality guest experiences, UHP has leveraged Yada’s automation platform to improve communication, increase revenue, and create operational efficiencies.
Guidebook Engagement:
UHP Rentals has achieved over 5,600 guidebook views, providing guests with self-serve access to property information. This not only enhances the guest experience but also reduces the burden on staff by answering common questions automatically.
Lead Generation:
Yada’s guidebooks are generating around one new guest contact per day, giving UHP dozens of future marketing opportunities each month. These contacts can be nurtured into repeat bookings and loyal customers.
Automated Revenue Recovery:
UHP has seen a 3x ROI from Yada’s inquiry winback workflows, recovering nine bookings in the past month alone, contributing to an average of $6,000 in monthly revenue influenced by this automation.
Multilingual Communication at Scale:
The Yada AI responds in multiple languages, including Korean, enabling UHP to serve a global audience more effectively. With 850 AI-generated messages per month, UHP is able to maintain high-touch communication without increasing staff workload.
Operational Efficiency:
Yada creates over 500 tasks per month based on guest messages, allowing the team to track and resolve issues like maintenance or amenity requests efficiently. With thousands of tasks created to date, the system helps prevent dropped requests and supports a consistently high level of guest service.
UHP Rentals’ success with Yada highlights the power of investing in complete and accurate listings. Because UHP had detailed property information in place, Yada’s AI was able to perform at a high level—answering messages, creating tasks, and delivering personalized guest support in multiple languages.
The result is a system that works behind the scenes to generate revenue, create marketing contacts, and ensure smooth operations—all while scaling with the business. Yada enables UHP to spend less time on manual tasks and more time growing their business.
If you’re looking to grow your short-term rental business while keeping operations lean, UHP Rentals’ experience shows that Yada can help you:
Capture more revenue from missed opportunities
Serve guests around the world with multilingual AI
Turn guest conversations into trackable tasks and marketing leads
Deliver excellent guest experiences without growing your team
Yada isn’t just automation—it’s a growth partner.